Privacy Policy | 24Market

24Market ("we", "us", "our") operates the website 24market.in and the 24Market Android app. This policy explains what information we collect, how we use it, and the choices you have. Use of the Platform is also subject to our Terms & Conditions.

Information we collect

Account information — name, email address, and password when you register or sign in. Vendors may provide additional business details when selling on 24Market.
Orders and checkout — delivery addresses, order items, order status, and payment-related references needed to complete purchases (payment processing may be handled by third-party payment providers).
Shopping activity — cart, wishlist, and browsing related to products on our marketplace, including when you use the mobile app signed in to the same account.
Vendor listings — product descriptions, prices, and images you upload when selling on 24Market (including photos you choose from your device with your permission).
Communications — messages we send about your account, orders, or security (for example email verification or password reset).
Technical data — basic device and app information, IP address, and logs needed to operate and secure our services (for example API requests to api.24market.in).

How we use information

We use the information above to:

Provide the marketplace, process orders, and deliver customer support;
Authenticate you and keep your account secure;
Enable vendors to manage products and orders;
Improve our website and mobile app and fix errors;
Comply with law and enforce our terms.

How we share information

We do not sell your personal information. We may share data with service providers who help us run 24Market (for example hosting, email, or payment partners), with vendors when needed to fulfill your orders, and when required by law or to protect users and our platform.

Data retention

We keep account and order information for as long as your account is active or as needed to provide services, resolve disputes, and meet legal obligations.

Your choices

You can update account details from your account on the website.
You can request access, correction, or deletion of your personal data by contacting us (see below). Some information may be retained where we are legally required to keep it.
On Android, you can revoke photo access for the app in your device settings; vendor listing uploads require that permission when you choose to add images.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure; please use a strong password and keep your login details private.

Children

24Market is not directed at children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. We will post the new version on this page and update the "Last updated" date.

Contact

Questions about this policy or your data: support@24market.in