Delete your 24Market account

You can request deletion of your 24Market customer or vendor account and the personal data we hold for that account. This applies to accounts used on 24market.in and the 24Market Android app.

How to request deletion

1. Send an email from the address linked to your account to support@24market.in with the subject line Account deletion request.
2. Include your registered email address and, if helpful, your full name as shown on the account.
3. We will verify that you own the account (we may reply to confirm from that email address).
4. After verification, we delete or anonymize your account within 30 days, unless we must keep certain records longer for legal, tax, or fraud-prevention reasons (see below).

What we delete

When your account is deleted, we remove or anonymize, where applicable:

• Profile information (name, email, login credentials)
• Saved addresses and wishlist
• Cart contents tied to your account
• Vendor shop profile and product listings (for seller accounts)

What we may keep

Order and payment records may be retained as required by law, accounting, or dispute resolution (for example completed order history with minimal personal data). We do not use retained data for marketing after deletion.

Delete data without deleting your account

To update or remove specific information (such as an address) without closing your account, sign in and use your account settings, or email support@24market.in.

See also our Privacy Policy.